Telehealth Setup Support
Telehealth Setup Support for Seniors
What's included
- Device charging check
- Wi-Fi or internet check
- Camera and microphone test
- Telehealth app or portal support
- Appointment link review
- Login readiness
- Basic document and medication list organization
- Quiet space setup
- Family update if requested
Who this helps
- Seniors new to telehealth
- Families coordinating a virtual visit from out of town
- Anyone who wants the technology ready before the appointment
Non-medical scope
Care Navigators does not provide medical advice, diagnosis, treatment, or medication guidance. We provide technology and appointment readiness support only.
Common questions
Do you provide medical advice during telehealth visits?
No. Care Navigators does not provide medical advice, diagnosis, treatment, or medication guidance. We provide technology and appointment readiness support only.
Can you stay during the appointment?
Yes, we can be available nearby in case the device or connection needs help. The medical conversation stays between the senior and their provider.
What if there's a problem with the portal?
We help with login readiness, app or portal setup, and appointment link review before the visit so the experience is calmer when the appointment begins.
Mint Hill · Charlotte · Matthews · Nearby
Need a hand? Call or text Marcus.
Care Navigators is local, appointment-based, background screened, and insured. We confirm the task, price, and timing before any visit.