In-Home Tech Help
In-Home Tech Help for Seniors
What's included
- Smartphone help
- Tablet help
- Email setup and basic use
- App setup and basic use
- Password support
- Printer basics
- Wi-Fi troubleshooting basics
- Video call setup
- Telehealth setup
- Online form help
- Basic digital document help
Who this helps
- Seniors learning a new phone or tablet
- Families helping a parent from out of town
- Anyone preparing for a telehealth visit
Patient, not technical
We move at the senior's pace. The goal is not to rush through a technical fix. The goal is to help the senior understand what they need to do and feel more confident using their device.
Non-medical scope
Care Navigators provides non-medical, non-emergency tech support. We do not perform device repairs and do not provide medical advice.
Common questions
What kind of tech help do you provide?
Smartphone, tablet, email, app, password, printer, Wi-Fi, video call, and telehealth setup. We focus on patient, practical help in the home.
Will you go at my parent's pace?
Yes. The goal is not to rush through a fix. The goal is to help the senior understand what they need to do and feel more confident using their device.
Do you fix broken devices?
We provide setup, configuration, and basic troubleshooting. We are not a hardware repair shop, but we will tell you clearly when a device needs professional repair.
Mint Hill · Charlotte · Matthews · Nearby
Need a hand? Call or text Marcus.
Care Navigators is local, appointment-based, background screened, and insured. We confirm the task, price, and timing before any visit.